Condiciones de Compra

1. Owner and General Terms and Conditions of Sale

These General Terms and Conditions of Sale (hereafter “GTCS”) govern the purchase of products offered on www.blockshop.online, owned by Kevin Gironce, VAT No. ES‑X9100929J, based at C/ PORTAFERRISSA 19 – Local – 08002 Barcelona.
Users who make purchases on www.blockshop.online fully accept these GTCS and are bound by them as written at the time of purchase. Reading and accepting the GTCS is a prerequisite before buying any product through the website. The GTCS are always accessible online for users to view or print at any time.

2. Purchase Procedure

The process is straightforward, whether you're a first-time buyer or returning customer—no prior registration is needed.

  1. CHOOSE: Select the desired product; you'll see a detailed description and the price (VAT included). Clicking “buy” adds it to your shopping cart.

  2. PURCHASE: Once all items are in your cart, proceed to checkout and payment by:

    1. Clicking the shopping cart icon at the top of the page.

    2. Clicking “Finalize Purchase.”

    3. Filling in or verifying your contact information, order details, shipping address, and billing address.

    4. Clicking “Finalize Purchase.”

    5. Entering your credit card or PayPal details.

    6. Clicking “Authorize Payment.”

  3. PAYMENT: Choose your payment method: Visa, Mastercard, or PayPal.

Once your order is complete, you will receive a confirmation email (the “Order Confirmation”) detailing the order, payment method, and delivery address. If you notice any error in the address or elsewhere, notify us immediately via the contact form or email at order@blockshop.online so we can correct it.

3. Payment Methods

Credit Card
Payment is processed at the time of order. www.blockshop.online uses SSL encryption for secure transactions. To prevent fraud, BLOCK SHOP may request additional documentation via email to verify your identity as the cardholder (PDF or JPG). By clicking “Authorize Payment,” you confirm the card belongs to you.

PayPal
You can pay via PayPal using your account email and password—no need to re-enter card details. Charges occur once the order is confirmed. Your shipping address must match your PayPal account address exactly.

Bizum
Available only in Spain.

Bank Transfer
Details are provided after your order is confirmed.

4. Product Availability

All orders are subject to stock availability. If a product is out of stock, we may offer a substitute of equal or greater value. If you decline, you’ll be refunded any amount paid.

We reserve the right to reject orders resulting from manipulative practices, attacks on our site, or violations of our policies—even after sending a confirmation. We may remove products, alter content, or cancel orders without liability. Fraudulent purchases causing technical issues will result in legal action, especially if made via automation or multiple IPs.

6. Transfer of Risk and Ownership

Risk transfers to you upon delivery. Ownership is transferred when full payment, including shipping, is received—or upon delivery if that occurs later.

7. Shipping Costs and Delivery Times

We ship to all destinations listed under “Shipping” on our site. Orders are prepared within 24 h for express, tracked shipping.

Estimated Delivery:

  • Spain: 24–48 h

  • Balearic Islands: 48–72 h

  • Canary Islands: 3–5 days

  • Ceuta/Melilla: 4–8 days

  • Andorra & Portugal: 2–5 days

  • EU (intra‑EU): 2–8 days

  • Europe (non‑EU): 3–8 days

  • USA & Mexico: 8–10 days

  • Rest of the world: 8–14 days

Worldwide shipping available.

We use different courier services depending on the destination. If nobody is available to receive the package, a notice will be left so delivery can be rescheduled.

Upon receipt:
If visible damage or wrong items are found on delivery packaging without opening it, note it on the delivery receipt and report it through the contact form or email pedido@blockshop.es as soon as possible (ideally within 7 working days). This helps expedite returns or replacements. (See “Returns & Exchanges”).

8. Warranty

All products come with the manufacturer’s warranty as required by law. Some items may have extended warranties noted in their descriptions. Warranty coverage excludes damage from misuse, improper handling, or normal wear and tear.

9. Customer Service

You can reach us at:

  • Phone: +34 932 153 117

  • Email: contact@blockshop.es

  • Address: BLOCK SHOPS – C/ PORTAFERRISSA 19 – LOCAL – 08002 BARCELONA – SPAIN

10. Online Dispute Resolution

Consumers are informed of the EU’s online dispute resolution platform, per Art. 14.1 of Regulation (EU) 524/2013. We also participate in certified alternative dispute resolution entities, per Art. 14.2.

11. Returns & Exchanges – Right of Withdrawal

General Returns
For size changes, customer errors, or if you simply change your mind, please email pedido@blockshop.es or call +34 932 153 117 before returning. Once approved, return the item in new condition with tags, and we will refund the price minus shipping costs once we receive it.
Return address: BLOCK SHOPS – C/ PORTAFERRISSA 19 – LOCAL – 08002 BARCELONA – SPAIN (tracked).

Defective Items
If the product is defective or incorrect upon delivery, contact us immediately via the contact form, your account, or phone (+34 932 153 117). Include your order number and description of the issue.

Refunds for defects will include inbound and return shipping (subject to territorial limits) and will be made via the original payment method. Returns are not accepted if:

  • The product is damaged by the customer

  • It is incomplete, tampered with, or missing accessories/manuals

  • It’s returned after the allowed period or without a purchase receipt/invoice

Refunds will be processed within 14 working days after receipt and verification of the returned item.

12. Data Protection

In accordance with Spain’s Organic Law 15/1999 on Data Protection, your personal data will be securely stored by BLOCK SHOPS (Kevin Gironce) for order processing, delivery, after-sales, customer support, and promotional purposes.
You may exercise your rights of access, rectification, cancellation, and objection by emailing contact@blockshop.es with “LOPD Reference” in the subject, or by post to our Barcelona address.
Please ensure your data is accurate. You are responsible for the veracity of the information provided.

13. Written Communications

By using the site, you agree to electronic communications (email or web notices) for contractual purposes, and these are considered legally valid as written communication.

14. Notifications

Notices may be sent via email or postal mail. They are deemed received 24 hours after email is sent or 3 days after posting a letter. Proof of sending suffices for legal notice.

15. Assignment of Rights and Obligations

This contract binds both parties and their successors or assigns.
You may not transfer the contract or rights/obligations without our prior written consent. We may assign or subcontract at any time without affecting your consumer rights or warranties.

16. Force Majeure

We are not responsible for failure or delay due to Force Majeure, including (but not limited to):

  • Strikes or labor disputes

  • Civil unrest, terrorism, war, or similar events

  • Natural disasters (fires, floods, epidemics)

  • Transport or telecommunications disruptions

  • Government actions, legislation, or restrictions

Our obligations are suspended for the duration of the force majeure event and we’ll take reasonable steps to resolve or adapt.

17. Waiver

Failure to enforce any provision does not constitute a waiver of future enforcement rights. Any waiver must be given in writing.

18. Severability

If any provision is deemed invalid or unenforceable, it will be severed, and the remaining provisions will continue in force.

19. Entire Agreement

These GTCS, along with any referenced documents, constitute the full agreement and replace all prior negotiations or agreements. There are no other oral or written representations, except those expressly mentioned here.

20. Jurisdiction

These GTCS are governed by Spanish law. Any dispute arising from purchases on www.blockshop.online will be submitted to the courts of Barcelona, except for consumers who maintain the right to go to courts of their domicile under mandatory jurisdiction.